Booklet and dvd

The booklet is in Dutch only. It is used to support communication with Dutch-speaking customers and to learn Dutch. It consists of standard sentences, overview images and vocabulary that is explained by means of photographs. The DVD uses good and bad reactions to show you how to communicate with a customer. After viewing the clip, the cleaner can listen to the standard sentences via an audio fragment.

If ordered separately from the accompanying course, then the booklet, inclusive of the DVD, costs €15 plus shipping and handling costs. You can order it on our publications web page. If the course is ordered, the booklets are included in the price.