Booklet and dvd

The booklet is in Dutch only. It is used to support communication with Dutch-speaking customers and to learn Dutch. It consists of standard sentences, overview images and vocabulary that is explained by means of photographs. The DVD uses good and bad reactions to show you how to communicate with a customer. After viewing the clip, the cleaner can listen to the standard sentences via an audio fragment.

The booklet, DVD included , costs €15 + forwarding charges. You can download the booklet for free or order it on our publications web page.