Contact us

Question or comment?

We do our best to continually improve our organisation. You can help us do that. 

Send your general questions or comments to

Do you have any questions or comments for a specific member of staff? You can find the contact details of all Brussels Dutch Language House staff on the ‘Employees’ page.

Make a complaint

If you are dissatisfied and would like to make a formal complaint, send us an email to with your name, contact details and a clear description of your complaint.

File an appeal

If you are dissatisfied with the procedure or the result of a test with ‘civil effect’, you can file an appeal free of charge. All necessary information can be found on the Agentschap Integratie en Inburgering’s website. This website only exists in Dutch. Do not hesitate to send an email to for information in English.

Send your questions about the appeal procedure to

The following tests are covered:

  • Proof of knowledge of Dutch for childcarers and crèche managers
  • Proof of knowledge of Dutch for a Belgian nationality application
  • Dutch language test exemption for an integration programme
  • Proof of knowledge of Dutch for public administration staff
  • Proof of knowledge of Dutch for education staff